Course Length: 2 days

Course Overview

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional body of knowledge for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager.

APMG’s refreshed Change Management certification is fully aligned with the change management body of knowledge.

Course Objectives

The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation.

A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.

Target Audience

Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working a process environment. The Change Management Practitioner would suit candidates working in the following professions or areas:

  • CxO’s
  • IT Managers/ Directors
  • Senior Project Officers
  • Project & Program Coordinator/Managers
  • Operations Managers
  • Quality Managers
  • Business Analysts
  • Engineering Managers
  • IT Infrastructure Managers
  • Internal Consultants
  • Professional Consultants

This qualification is aimed at anyone working within a change environment that has responsibilities for identifying, assessing, planning, or managing improvement activities, or reporting on continual improvement activities across the organization.

The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives.

Prerequisites

The change management foundation certificate is required to sit the practitioner-level exam.

Course Outline

Change Impact

  • Levers for change
  • Levels of adoptions and critical mass
  • Reinforcing systems

Note: ibT's class is taught for information and knowledge, not examination preparation.