Course length: 0.5 day(s)

Course Description

Everyone who works in the business world today is faced with constant changes and is expected to adapt. In this course, students will identify methods for solving problems resulting from workplace changes. Students will define change management and identify strategies for effectively preparing for change, coping with reaction to change, and becoming an agent of change in their working lives.

Course Objective: You will identify ways to solve problems related to change on the job, including recognizing, anticipating, and effectively managing change. You will also define change management, identify change-management strategies, define the psychological process of moving through change, identify ways of preparing for change, and explore ways to embrace change on an ongoing basis.

Target Student: This course is for any professional who is experiencing or anticipating change within the work environment.

Prerequisites: None.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

  • describe change in the workplace, and effective strategies for change management.
  • define the POISS Model of change analysis, and identify the steps of analyzing change.
  • define anticipating and embracing change, and identify best practices for both.

Course Content

Lesson 1: Understanding Change

Topic 1A: Assess Your Reaction to Change

Topic 1B: Cope with Stress

Topic 1C: Cope with Fear

Topic 1D: Conduct Informational Interviews

Lesson 2: Analyzing Change

Topic 2A: Conduct a Change Analysis

Topic 2B: Study the Competition

Lesson 3: Embracing Change

Topic 3A: Anticipate Change

Topic 3B: Identify Best Practices for Reframing Change

Topic 3C: Identify Best Practices for Embracing Change