Organizational Change Management: APMG CM™ Practitioner Certification with Exam

Course Length: 5 days

Course Overview

Prepare to achieve the APMG Change Management™ Foundation and Practitioner certifications in this training course. As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change in an organization, including how people deal with change, the different types of organizational change, and how to work with stakeholders during a change initiative.

Key Features of this Training

After-course instructor coaching benefit
End-of-course exam included- separate from the Certification

You Will Learn How To

Prepare for and take the APMG Change Management Foundation and Practitioner Exams
Improve exam-taking techniques with practice exam questions
Work as an informed member of an organizational change team
Apply and tailor change management guidance in organizational change situations

Prerequisites

Previous change management experience is helpful but not required.

Course Outline

Homework/Preparation

A minimum of 15 hours of pre-course reading is required, with the following materials, which will be sent three weeks in advance: "The Effective Change Manager's Handbook" and "The Pre-Course Study Guide"
Two hours of home study is required after each course day

A Change Management Perspective

Using organizational paradigms to better respond to different ways of working
Recognizing organizations as either machines, brains, political systems or flux and transformation
Developing the sequence for change taking into account Lewin's 3-stage and Kotter's 8-step models
Establishing a framework for change leadership roles, involving the change sponsor, change agent, and line manager
Adjusting approaches to allow for the prevalent culture within an organization
Applying mechanisms that allow change to evolve where emergent change is appropriate

Defining Change

Identifying organizational drivers of change
Analyzing the impact of change with Force-Field Analysis and then applying the appropriate steps
Differentiating between Vision Statement and Mission Statement
Avoiding common pitfalls of writing a Vision Statement
Aligning change management structures with project management governance
Change Management Practice

Change Impact

Three ways to categorize the impact of change
Assessing the impact of change on the organization and its stakeholders
The benefits of a change severity assessment in planning change

Change Readiness

Increasing motivation to change using the Change Formula
Laying foundations for successful change
Building a Change Team
Managing resistance to change
Embedding and sustaining change

Communication and Stakeholder Engagement

Stakeholder Strategy

Seven principles of stakeholder engagement
Identifying stakeholders using the CPIG classification
Determining appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
Managing relationships and mobilizing stakeholders
Developing influencing strategies

Communication and Engagement