Course Length:  2-days

Course Description

Lean principles have come a long way since the late 1700s – beginning with Benjamin Franklin’s early ideas, then Henry Ford’s streamlining work in the 1920s and the Toyoda traditions in the 1930s. More recently, Jeffery Liker has provided a bridge to these traditions in his book The Toyota Way. Lean principles have evolved from simple concepts into widely-used best practices.

The popularity of Six Sigma concepts is credited to Motorola in the late 1980s. Jack Welch made it a central philosophy to his business at General Electric in 1995. Today, the two philosophies of Lean and Six Sigma have merged into a symbiotic relationship where Lean is about production speed and Six Sigma is about production quality. This 2-day course provides participants with a solid foundation in both of these philosophies.

Course Objectives

Define Lean and key terms

Define Six Sigma and key terms

Describe the critical process improvement concepts

Identify and reduce various types of waste


Explore the uses of Gap Analysis in process improvement

Use specific Lean and Six Sigma tools to improve business processes

Note: For a customized Lean/Six Sigma program at your company or for Green Belt / Black Belt Certification based on your company’s projects contact your Learning Coach. 

Course Outline

Lesson 1: CPI and Corporate Culture

Lesson 2: Understanding Lean

Lesson 3: Toyota Production System

Lesson 4: The TPS House

Lesson 5: Five Critical Improvement Concepts

Lesson 6: Understanding Value with the Kano Model


Lesson 7: Understanding Types of Waste

Lesson 8: Creating a Lean Enterprise

Lesson 9: Standard Tools for Implementing Lean

Lesson 10: Kaizen Events

Lesson 11: Gap Analysis and Other Tools

Lesson 12: A Plan to Take Home