Course Length: 1-day

Course Overview

Managers represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the organization’s leaders. Although you may have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. Leadership Skills for New Managers provides lessons in prioritizing, planning, and managing time. You will learn ways to meet the needs of employees and explore ways to solve problems. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.

Objective

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Learn ways to empower others to do more and do better.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

You may also be interested in:

Coaching and Mentoring

Communication Skills in the Workplace

Emotional Intelligence for Leadership

Managing Conflict

Time Management Strategies