Course Length: 2-days
Course Overview
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.
Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning confrontation into mutual problem-solving.
The course also includes, The Negotiating Style Profile (NSP), a comprehensive training tool providing a complete picture of one's dominant negotiating style.
Objective
- Understand your dominate negotiation style and how it effects a “win-win” philosophy.
- Examine how often we all negotiate and the benefits of good negotiation skills
- Recognize and understand your own needs and those of the other person
- Employ a negotiation framework that encourages a positive outcome for both parties
- Learn the importance of preparing for the negotiation process, regardless of the circumstances
- Examine the various negotiation styles and their advantages and disadvantages
- Learn strategies for dealing with tough or unfair tactics
- Skills in developing alternatives and recognizing options
- Basic negotiation principles, including BATNA, WATNA, WAP and the ZOPA