1 day


Email has become one of the most widely used methods of communication, whether for personal or business communications.  In most organizations, large or small, email is the preferred form of communicating information among employees.  As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails, meeting invitations, and other communications sent among employees.

Microsoft Outlook is a communication and organization tool that has a wealth of features. This course takes an in-depth look at those features with topics like using the Favorites list, working with search folders, creating rules, using categories, managing junk mail, sharing your calendar, scheduling meetings with Microsoft Exchange Server, Exchange Server mailbox features, using signatures, organizing data, managing personal folders, and using Outlook profiles. Students learn skills that progress from basic right through to advanced.


To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders.

Course Content

Module 1: The Basics

Module 2: Working with E-Mail Messages

Module 3: Creating Messages

Module 4: Using the Favorites List

Module 5: Using Signatures

Module 6: Using Conversations

Module 7: Getting Organized

Module 8: Using Categories

Module 9: Using Rules


Module 10: Using Search Folders

Module 11: Working with the Calendar

Module 12: Sharing Your Calendar

Module 13: Working with Tasks

Module 14: Working with Notes

Module 15: Working with People

Module 16: Customizing the Interface


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