Course length: 1-day

Course Overview

Learn to use Microsoft Teams and drive user adoption, govern content, and manage access for your Teams deployment.

Microsoft’s new chat-based collaboration software has many rich features that enable teams to be more efficient, and save valuable time and resources. Learn tips and tricks, plus what pitfalls to be avoided.

Begin by learning the core components and use cases for Teams. From there you gain ideas to create governance and adoption plans that make sense for your organization or customer. Wrap up with an understanding of features and services in progress, and a road map to the future of the product.

Objectives

  • Implement, use, and manage Microsoft Teams
  • Understand how Teams drives productivity and engagement by combining the functionality of Microsoft Groups, SharePoint, OneDrive, Outlook, and other services in one location
  • Govern, explain, and use Teams in your organization
  • Know the pitfalls to avoid that may create challenges in your usage of Teams
  • Become familiar with the functionality and components of Teams via walkthroughs, including opportunities for automating business processes in Teams

Prerequisites

Getting Started with Microsoft 365 or equivalent knowledge.

Outline

Getting Started

  • Getting Started with Microsoft Teams
  • Using Channels
  • Posting Messages
  • Getting Help with Microsoft Teams

Communicating in Channels

  • Managing Messages
  • Doing More with Messages
  • Managing Files in a Channel
  • Using the Wiki

Using Other Communication Tools

  • Using Chat (Part 1)
  • Using Chat (Part 2)
  • Managing Meetings
  • Managing Files in Teams

Customizing Channels

  • Customizing Channels
  • Adding Tabs to a Channel
  • Adding Connectors to a Channel

Customizing Your Teams Experience

  • Managing Your Teams Profile
  • Managing Teams
  • Adding Apps and Bots