Days of Training: 5

Course Description

This 5-day course maps to CompTIA’s new certification exams 220-1001 and 220-1002. Certified Computer Technician, provides the basic knowledge needed to install, configure, and support computer hardware and operating systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and software for end users; understanding the basics of networking and security/forensics; properly and safely diagnosing, resolving, and documenting common hardware and software issues; applying troubleshooting skills; providing appropriate customer support; and understanding the basics of virtualization, desktop imaging, and deployment. Objective coverage is marked throughout the course to help those students studying for certification.


This course assumes that you have basic computer knowledge.


Chapter 1: Troubleshooting

Chapter 2: Motherboards and CPUs

Chapter 3: Computer power supplies

Chapter 4: Memory

Chapter 5: Computer expansion

Chapter 6: Physical storage

Chapter 7: Input-output devices

Chapter 8: Display Devices

Chapter 9: Operating systems

Chapter 10: Windows management

Chapter 11: Network basics

Chapter 12: Network cables and connectors

Chapter 13: Network protocols


Chapter 14: Wireless networking

Chapter 15: Windows networking

Chapter 16: Virtualization and cloud computing

Chapter 17: Mobile devices

Chapter 18: Security principles

Chapter 19: Security technologies

Chapter 20: Securing devices and data

Chapter 21: SOHO network configuration

Chapter 22: Printers and multi-function print devices

Chapter 23: Custom computers

Chapter 24: Operational procedures

You may also be interested in:

CompTIA Network+

CompTIA Cloud Essentials


You must take Exam 220-1001 (Core 1) and Exam 220-1002 (Core 2) to become certified.

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